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Free Shipping Across United States


We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
Avène Cleanance HYDRA Soothing Cleansing Cream is a cream wash crafted to be used alongside acne treatments. It softly lifts surface debris and impurities while honoring sensitive skin, aiming to reduce irritation during active care. The formula seeks to balance cleanliness with comfort, offering a mild alternative to harsher cleansers.
The texture delivers a smooth, creamy feel that glides across skin and rinses away cleanly, leaving a refreshed, non-tight sensation. By cleansing without excessive drying, it helps maintain everyday softness and helps your routine feel more manageable as you navigate acne care steps.
To use, apply a small amount to damp skin, massage in circular motions, then rinse with lukewarm water. Follow with your dermatologist-approved treatment and a gentle moisturizer to seal in moisture. This cleanser is intended as part of a holistic acne care routine, not as a stand-alone solution.
Rooted in dermatology and hydrotherapy, Avène brings more than 270 years of expertise in caring for sensitive skin. Its signature Avène Thermal Spring Water is known for soothing properties that help minimize skin sensitivity during cleansing. This blend aims to deliver a calm, comfortable cleanse you can count on as part of daily skincare.
By combining a gentle cleanse with hydrating benefits, this product supports a balanced skincare routine. Expect a creamy, rinse-off texture that leaves skin feeling clean without tension, ready for the next steps in your acne care plan.
Q: Is Cleanance HYDRA suitable for daily use?
A: Yes, it can be used daily as part of a cleansing routine alongside acne treatments.
Q: What role does Avène Thermal Spring Water play in this cleanser?
A: It helps soothe sensitive skin during cleansing.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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