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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
Introducing the BANILA CO Clean it Zero Original Heart Edition, a best-selling cleansing balm designed to dissolve makeup and impurities while maintaining skin hydration. The Limited-Edition Heart packaging adds a collectible touch, and the formula remains vegan, enriched with Acerola Berry and Vitamin C to help refresh the complexion. This 180 ml / 6.08 fl oz jar is crafted for daily use, fitting into a simple, effective cleanse that respects your skin’s balance.
Notes: Results vary by individual, but Acerola Berry and Vitamin C contribute antioxidants that support a refreshed feeling after cleansing. The product is designed to fit a simple, everyday routine without compromising skin’s balance.
Q: Is the BANILA CO Clean it Zero Heart Edition suitable for all skin types?
A: Yes. The vegan formula is designed for dry, oily, and combination skin, delivering gentle cleansing without stripping moisture.
Q: What is the recommended routine for using this balm?
A: Apply to dry skin, massage to melt makeup, emulsify with water, rinse, then follow with Banila Co's foaming cleanser and toner pads.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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