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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
Designed to restore comfort for extremely dry, irritated skin, Cetaphil Healing Ointment blends a high concentration of petrolatum with conditioning shea butter and vitamin E. This trio works together to form a gentle, protective veil that helps skin feel, look and move with less friction. The formula is fragrance-free, paraben-free, and non-irritating, so it remains suitable for delicate or sensitive skin. A quick-absorbing texture helps you treat rough patches without a heavy residue. The product is dermatologist tested and endorsed by the National Eczema Association, reflecting a long-standing commitment to gentle care and reliable everyday use.
In daily life, you might notice this ointment reducing the feeling of tightness on hands and elbows, or softening rough patches on heels and elbows. While results may vary, many people report a more comfortable texture after regular use for a week or two, especially in environments with frequent hand washing or dry heat.
A reliable addition to home and travel first aid kits, this ointment is designed for friction-prone zones and other dry areas. Its fragrance-free profile makes it a considerate option for shared spaces and family routines, including infants under supervision.
Q: What skin types is Cetaphil Healing Ointment best for?
A: Ideal for extremely dry, chapped, and irritated skin; suitable for sensitive skin, including infants from 3 months.
Q: How should I use Cetaphil Healing Ointment?
A: Apply a thin layer to clean, dry skin as needed; re-apply after washing or exposure to dry air; use on hands, lips, or areas prone to friction.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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