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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
Goodbye Yellow Purple Shampoo Neutralizing Wash offers a sulfate-free, pH-balanced solution designed to neutralize warm undertones while cleansing in a single step. Its direct-acting color pigments work with a gentle 4.5 pH to help maintain cooler tones between salon visits, without sacrificing hair softness or shine.
In real use, you may notice a cooler shimmer as brassiness fades and the hair’s natural shine returns. The shampoo can support icy platinum, ash blonde, or silver-grey hues between salon visits, helping strands stay soft, manageable, and vibrant without heavy processing.
Note: Results vary with starting shade and hair history. This product is a color-maintenance tool designed to help neutralize warmth and preserve cooler tones, rather than a guaranteed outcome for every strand.
Q: How should I use Goodbye Yellow Purple Shampoo for best results?
A: Wet hair, lather, and leave 1–3 minutes before rinsing; adjust time for deeper tone.
Q: Is Goodbye Yellow Purple Shampoo suitable for gray hair?
A: Yes, it helps neutralize yellow tones in blonde, silver, and gray hair with a cooler finish.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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