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Celaura Beauty — Let Your Natural Aura Shine Through
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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
Pre-Wash is a scalp-purifying rinse designed to jump‑start your New Wash routine. In a quick, refreshing step, it gently lifts product buildup, oil, and dirt using a micellar formula that supports your scalp's microbiome for balanced moisture and a rejuvenated feel.
Unlike traditional shampoos, Pre-Wash is a lightweight, fluid formula that coats the scalp and hair for even coverage. It prepares your scalp for the New Wash routine and can ease the transition away from detergents if you choose.
Follow these steps to maximize results on wash day or as needed.
Hairstory was founded on the belief that the world needs fewer, better things. Pre-Wash aligns with a cleaner approach to hair care—focusing on scalp wellness and sustainable formulas.
Each bottle offers a lightweight feel that makes pre-wash rituals approachable, especially for those balancing routine changes or color-treated strands. Consider Pre-Wash as a possible prep step that can refresh your hair before cleansing.
Q: What is Hairstory Pre-Wash and how does it work?
A: Pre-Wash uses detergent-free micellar technology with prebiotics to gently lift buildup, oil, and dirt while supporting scalp microbiome balance.
Q: How should I use Pre-Wash in my routine?
A: Divide dry hair, apply to roots and scalp in sections, massage for 3–4 minutes with your fingers or a scalp brush, then wash with New Wash.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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