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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
After a chemical relaxer, many people look for a routine that helps restore the hair’s natural balance and prepare it for future styling. Isoplus Neutralizing Shampoo and Conditioner is designed for immediate use after relaxing treatments, offering a targeted approach to cleanse away residues while supporting a balanced pH. The formula emphasizes a rich cleansing experience that can set the stage for smoother, more manageable hair as you resume your daily routine.
Designed for individuals who recently underwent chemical relaxing services and want a focused cleansing step that targets residue and pH balance, without making claims about guaranteed outcomes. Consider it a thoughtful option to support your hair care routine as you return to everyday styling.
Q: What is Isoplus Neutralizing Shampoo used for?
A: It is designed for use right after a chemical relaxer to restore normal pH and remove residue.
Q: How does the color-indicating lather help?
A: The lather changes color to show when residues are removed, helping you know when to rinse.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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