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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
You should expect to receive your refund within four weeks of giving your package to the return shipper, although in many cases refunds are processed sooner. This timeframe includes the transit time for us to receive your return from the carrier (5–10 business days), the time it takes us to inspect and process the returned item once received (3–5 business days), and the time required for your bank to complete the refund request (5–10 business days).
If you need to return an item, simply contact us at info@belvera.co.uk and our team will guide you through the return process.
We will notify you via email once we have received and processed the returned item and your refund has been issued.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
La máscara L’Oréal Paris Voluminous Million Lashes Mascara está diseñada para entregar volumen visible y definición desde la primera pasada. Su fórmula infusionada con colágeno permite construir capas sin apelmazar, mientras que el cepillo Millionizer separa y alarga cada pestaña para un look impactante que se distingue a simple vista. El acabado es de aspecto intenso y uniforme, sin grumos, y la textura se siente suave al tacto durante la aplicación. Además, es lavable y se retira fácilmente con agua y jabón, lo que facilita la rutina de maquillaje diaria.
En situaciones cotidianas y en momentos especiales, esta máscara busca acompañarte con un resultado que se nota sin necesidad de varias capas. Su rendimiento “todo el día” se refleja en un aspecto definido que mantiene su forma sin manchas a lo largo de la jornada. La capacidad de separa pestañas desde la esquina hasta la punta ayuda a resaltar la mirada con un acabado limpio y sin apelmazamientos, incluso si llevas contacto prolongado con pantallas o luces brillantes.
Ya sea en una jornada de trabajo, una salida con amigas o una ocasión especial, la máscara está diseñada para acompañarte con un volumen perceptible y una definición clara. El efecto de las pestañas se percibe al instante, y la separación entre pestañas evita el efecto “pestañas en racimo” para una mirada más abierta. Si buscas un look que enfatice la mirada sin esfuerzos excesivos, este producto puede ser una opción que se adapte a diversas dinámicas diarias.
Recuerda que el empaque puede variar entre lotes, pero la experiencia de uso y los resultados esperados mantienen su propósito: una máscara lavable, con un cepillo que potencia la presencia de cada pestaña y una fórmula que añade densidad sin sacrificar la separación. Mantén una rutina de higiene ocular y consulta las indicaciones de uso para un cuidado adecuado de tus ojos.
Q: ¿Qué beneficios ofrece la máscara L’Oréal Paris Voluminous Million Lashes Mascara?
A: Proporciona volumen y definición con una fórmula infusionada con colágeno y un cepillo que separa pestañas para un look impactante.
Q: ¿Cómo se retira la máscara?
A: Se retira fácilmente con agua y jabón, siguiendo las indicaciones habituales de higiene ocular.
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. For Beauty & Personal Care items, returns are only accepted for products that arrive damaged, defective, incorrectly shipped, or in a condition that is the fault of the seller.
To be eligible for a return, your item must be in the same condition that you received it — unopened, unused, with all original packaging, safety seals intact, and all accessories included. For hygiene and safety reasons, opened or used beauty, skincare, haircare, fragrance, makeup, nail, tattooing, and personal care items cannot be returned.
You will also need your receipt or proof of purchase.
To start a return, contact us at bellaviacanada@gmail.com
All approved returns must be sent to the following address:
Bellavia Canada – Returns Department
2601 E 28th St, STE 005
Signal Hill, California
United States
If your return is accepted, you will receive a prepaid return shipping label (when applicable) along with detailed instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
You can always reach us at bellaviacanada@gmail.com for any return-related questions.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is damaged, defective, incorrect, leaking, broken, or arrives with missing components. We will evaluate the issue and make it right.
For seller-caused issues (damaged, defective, incorrect, expired), Bellavia Canada will cover the return shipping cost.
Exceptions / Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned:
If you are unsure about your item’s return eligibility, please contact us before sending it back.
Exchanges
Exchanges are only available for unopened items that arrived damaged, defective, incorrect, or expired. The fastest way to receive the item you want is to return the original (if eligible) and place a new order once your return is approved.
European Union 14-Day Cooling-Off Period
If your order is shipped into the European Union, you have 14 days to cancel or return the item for any reason. However, Beauty & Personal Care items must still be unopened, unused, with all seals intact, and in their original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund was approved. If approved, your refund will be processed to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at bellaviacanada@gmail.com
All orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is any delay in preparing your order, we will notify you promptly by email.
Bellavia Canada ships exclusively within Canada across all provinces and territories.
Standard delivery: Total delivery time is approximately 5 business days (2–3 business days processing plus delivery time).
Remote or northern regions: 6–10 business days due to distance, weather conditions, and limited carrier routes.
Deliveries to areas such as Yukon, Northwest Territories, Nunavut, and certain rural communities may take longer because of seasonal and logistical factors.
While we always aim for timely deliveries, once a package is handed over to the carrier, Bellavia Canada is not responsible for carrier delays, service interruptions, or weather-related disruptions.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment.
Tracking details typically become active within 24–48 hours after shipment.
Shipping within Canada is free on all orders.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location.
Please ensure your shipping address is complete and accurate before placing your order. Bellavia Canada is not responsible for delays, lost shipments, or delivery issues caused by incorrect or incomplete address information.
If your order arrives damaged, please contact us immediately at bellaviacanada@gmail.com with clear photos of the package and its contents. We will review the situation and assist you as quickly as possible.
If your package is marked as “delivered” by the carrier but you have not received it, please first:
If the issue remains unresolved, please email us and we will help initiate a carrier inquiry or claim when applicable.
At this time, Bellavia Canada ships only within Canada. International shipping options may become available in the future.
If you have any questions regarding shipping, please contact us at: bellaviacanada@gmail.com
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