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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
The Water Bank Gentle Gel Cleanser from LANEIGE is a thoughtfully balanced gel that works with your skin, not against it. With a pH-friendly 5.0 balance and a blue hyaluronic acid infusion, this cleanser aims to nourish hydration while cleansing. It’s designed to lift light complexion makeup, sunscreen, and impurities without stripping moisture, and it’s derm-tested for comfort around the eyes. The result is a clean feel that isn’t tight or dry, making it a calm start or end to your day.
The formula is crafted to be gentle and effective, with several notable characteristics you can rely on in your routine:
Adapt the cleanse to your needs:
In daily use, you may experience a comfortable, hydrated feel after cleansing. This cleanser is designed to fit into a range of routines, from a quick morning cleanse to a more thorough evening cleanse after sunscreen or makeup. While individual results vary, the formula aims to support a balanced feel and a ready canvas for subsequent skincare steps.
This gel cleanser is built to deliver a gentle, hydrating cleanse that respects your skin’s barrier while tackling light makeup and sunscreen. It remains a flexible option for those seeking a refreshing, everyday wash without heavy residue or irritation.
Q: Is this cleanser suitable for sensitive skin?
A: Yes. It has a pH-balanced formula and is derm-tested for gentle cleansing, including around the eyes.
Q: How should I use it for best results with makeup?
A: For best results, apply 2–3 pumps on dry skin to remove makeup, then emulsify with water and rinse.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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