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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
LivSo Moisturizing Scalp Shampoo is our most popular formula, crafted for dry, damaged hair and for curly or textured styles. It’s designed to soothe a flaky or itchy scalp while leaving hair feeling clean, hydrated, and ready to style. The fresh scent and carefully selected ingredients come together in a lightweight, non-greasy experience that supports daily cleansing without heaviness.
Because this shampoo is sulfate-free, you get a balanced cleanse that helps preserve essential moisture and natural shine. The formula feels gentle enough for regular use yet powerful enough to address common concerns associated with dry or textured hair, making it a versatile choice for many routines.
In addition to cleansing, this shampoo includes alpha-hydroxy acids (AHA) commonly used in skincare to exfoliate gently while conditioning. Note that AHAs may increase sun sensitivity, so pairing usage with sunscreen and sensible sun exposure is advised. The product is not a medical treatment for any condition, but it can be a comforting part of a daily hair care routine for many users.
To maximize benefits, apply to wet hair, massage into a rich lather, and rinse well. For best results, follow with a conditioner or styling product of your choice. Its light formula makes it suitable for frequent use, even when hair is styled or air-dried after cleansing.
While the formula is designed for regular cleansing and moisture balance, results may vary by individual. Embrace it as a potential partner in your daily routine rather than a guaranteed outcome.
Q: What makes LivSo Moisturizing Scalp Shampoo different?
A: Dermatologist-selected, sulfate-free formula with coconut oil, glycolic acid, and xylitol supports cleansing while preserving moisture.
Q: Is LivSo Moisturizing Scalp Shampoo a medical treatment?
A: No. It is a daily moisturizing shampoo intended for routine use, not medical therapy.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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