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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
Reintroduced as part of L'Oreal Paris triple care color routine, Excellence Crème blends bold color with thoughtful care. The formula leverages Hyaluronic Acid to help protect hair as you color and to deliver 100% gray coverage, even stubborn grays. This approach aims to keep strands feeling resilient and supple throughout the coloring process.
The routine brings together three interconnected steps designed to work in harmony. The Protective Color Cream coats and shields hair while depositing pigment, the Caring Shampoo gently cleanses hair and scalp without stripping moisture, and the Caring Deep Conditioner locks in moisture to help smooth cuticles. Hyaluronic Acid is present in each product to support softness and shine while you refresh your shade.
For at-home color, the triple care approach aims to balance pigment with protection, helping color look true and hair feel soft. It’s a practical option for refreshing roots, enriching tones, or trying a new shade with less risk of damage compared with some other color systems. Packs may vary by region, and images can differ from the actual product.
Read the shade instructions on the box for complete guidance. This kit is available as a pack of 2 for convenient at-home coloring sessions and easier maintenance between appointments.
Q: Does this kit cover gray hair completely?
A: Yes. The kit is designed to cover 100% of gray hair with a triple-care routine.
Q: What is included in the pack?
A: Protective Color Cream, Caring Shampoo, and Caring Deep Conditioner with Hyaluronic Acid.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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