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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
The OUAI Medium Hair Shampoo and Conditioner Set is crafted for strands that sit between fine and thick. This pair uses a sulfate-free formula to cleanse without stripping and to leave hair feeling refreshed rather than weighed down. Each bottle holds 10 fl oz of thoughtfully blended care, designed to support everyday manageability without sacrificing texture.
With a targeted fusion of keratin and Kumquat extract, plus babassu and coconut oils, the set seeks to nourish, strengthen, and revive mid-length hair while maintaining movement and natural sheen. It is free of parabens and phthalates, aligning with OUAI’s commitment to everyday wellness for hair care you can reach for with confidence.
How to use: Apply the shampoo to wet hair, lather, and rinse. Follow with the conditioner, focusing on mid-lengths and ends. For best results, style as usual and repeat as needed. This duo fits into a daily routine that supports hair texture without heaviness.
OUAI Means Yes: the brand encourages living boldly and choosing products you reach for every day. This set aims to offer balanced cleansing and conditioning for mid-length hair, focusing on softness, natural shine, and easy manageability while avoiding harsh ingredients.
Q: What makes the OUAI Medium Hair Shampoo & Conditioner Set special?
A: The set is sulfate-free and enriched with keratin, shea butter and avocado oil to nourish and strengthen medium hair.
Q: Is this set suitable for both women and men with mid-length hair?
A: Yes. It is designed for in-between hair types, offering cleansing and conditioning for shared use without harsh drying.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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