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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
Designed for thick hair that drinks up moisture yet often feels heavy after cleansing, the OUAI Thick Hair Shampoo and Conditioner Set pairs a sulfate-free cleanser with a richly nurturing conditioner. The color-safe formula respects color-treated tones while delivering a luxurious lather, and the signature scent makes every wash feel like a mini spa moment. With ten ounces of shampoo and ten ounces of conditioner, the kit provides enough product for a steady routine, whether you wash daily or a few times per week. Expect hair that appears bouncy, flexible, and easy to manage, not weighed down.
Key ingredients read like a curated map for thick hair. Marshmallow root helps attract and retain moisture, supporting flexible strands. Shea butter delivers rich hydration along the mid-lengths and ends, smoothing rough texture and helping to tame flyaways. Keratin presents a light reinforcing layer on the cuticle, contributing resilience during styling, while avocado oil provides conditioning without heaviness. Together, these actives work in concert with a sulfate-free base to keep hair hydrated, softer to the touch, and easier to comb. The formula is gluten-free and free from parabens and phthalates, and the cruelty-free badge reflects a beauty ethos you can feel good about.
In real-life use, you might notice thicker-looking hair that still feels airy after drying, with less frizz on humid days and more polish at the ends. The color-safe approach helps maintain color brightness. The luxury scent adds a sensory cue that makes your routine feel special, whether you’re refreshing your style or preparing for an important day. The lightweight conditioning means you can air-dry for a natural vibe or use a quick blow-dry to finish with a smooth, controlled result.
With OUAI, you can expect a refined experience that supports thicker hair with noticeable softness, smoother texture, and easier maintenance—without promising drastic, guaranteed outcomes. The combination of premium ingredients and cruelty-free standards helps you tailor a routine that fits your lifestyle.
Q: Is this set sulfate-free and color-safe?
A: Yes, the set is sulfate-free and color-safe, designed to cleanse without stripping color.
Q: What benefits might I expect from using this duo?
A: Possible benefits include softness, smoother frizz control, and hydrated thickness with less flyaway.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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