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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
OUKEYA Urea Cream 42% with 2% Salicylic Acid is a high-strength formula designed to support very dry skin. The rich, velvety texture blends urea with nourishing ingredients like glycerin, avocado, sucrose, and corn starch to deliver moisture and gentle renewal.
For best results, apply a thin layer to clean, dry skin. Massage until absorbed. Use daily or as needed, focusing on problem areas. A little goes a long way with this potent cream.
Dermatologist-tested and suitable for daily skincare routines. Avoid contact with eyes. Patch test recommended for sensitive skin.
Note: Results vary by individual. This product is designed to moisturize and soften skin; experiences may differ.
Q: What skin concerns is OUKEYA Urea Cream 42% with 2% Salicylic Acid designed to address?
A: It is formulated to moisturize and soften very dry, cracked skin on feet, hands, elbows, and knees.
Q: How should I apply this cream for best results?
A: Massage a small amount into clean, dry skin until absorbed. Use daily or as needed on problem areas.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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