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We offer free standard shipping on every order across the United States. No minimum purchase is required, and every order includes tracking. Most orders arrive in 1–2 business days in the contiguous US.
You have 30 days from delivery to request a return, and return shipping is on us. Refunds go back to your original payment method within 5–10 business days of us receiving the item. Opened or used beauty products can only be returned if they arrived damaged, defective or incorrect.
To start a return, email celaurabeauty@gmail.com with your order number. Read our refund policy
Orders are processed within 1 business day. Most deliveries arrive in 1–2 business days in the contiguous United States; Alaska, Hawaii and US territories usually take 3–6 business days. You will receive a tracking link as soon as your order ships.
Discover Palmer's Cocoa Butter Formula Length Retention Shampoo with Biotin, designed to gently cleanse while supporting hair health from root to tip. This creamy, silicone-free, color-safe shampoo helps lift away oil, dirt, and buildup without stripping moisture, leaving strands prepped for conditioning. Rich in plant-based actives like Cocoa Butter, Shea Butter, Coconut Oil, Olive Oil, and Vitamin E, it blends nourishing moisture with strengthening protectants to support smoother detangling and a more manageable feel between washes.
In practice, you’ll experience a sensory-rich cleanse: a lightweight, non-stripping lather that envelops the senses with a subtle creamy scent, followed by hair that feels prepared for conditioner. While results can vary by individual hair type, this formulation is designed to work across textures, including curls, coils, and color-treated hair. The Biotin infusion is included as part of a broader approach to strengthening the regimen, not a guarantee of growth, but a potential aid for those seeking longer-looking, healthier-feeling strands over time.
Apply to wet hair, massage into a rich, creamy lather, rinse thoroughly, and follow with Palmer’s conditioner for best results. Use as part of a routine that supports your personal hair goals, recognizing that individual results can vary.
Q: What makes Palmer's Length Retention Shampoo different?
A: A Biotin-infused, silicone-free formula cleanses while prepping hair for conditioning, with color-safe, gentle care.
Q: Is this shampoo suitable for all hair types?
A: Yes—it's designed for a range of textures, including curls, and works with color-treated hair.
Shipping
Free standard shipping on every order across the United States — no minimum purchase. Orders are processed within 1 business day and most arrive in 1–2 business days in the contiguous US (Alaska, Hawaii and US territories: 3–6 business days). Every order includes tracking.
Returns
You have 30 days from delivery to request a return, and return shipping is free. Refunds go back to your original payment method within 5–10 business days of us receiving the item. For hygiene and safety reasons, opened or used cosmetics, skincare and hair care can't be returned — unless they arrived damaged, defective or incorrect, in which case we will replace or refund them.
To start a return, email celaurabeauty@gmail.com with your order number. Full details: Shipping policy · Refund policy.
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